How to appear confident without coming across as being arrogant?
Striking a delicate balance between confidence and arrogance, can sometimes feel difficult. When you describe your expertise, refrain from using multisyllabic words or highly technical jargon to demonstrate your knowledge. Interviewers and hiring managers will likely be more impressed by your ability to communicate on a number of different levels, even if you are in a field that few laypeople understand.
An additional way to combat looking conceited, is to be genuine, and show your excitement. 75% of employers consider a candidate's personality to be a key aspect of their suitability for a role – just behind skills and experience and ahead of education and appearance.
Connect with your interviewer, and share your passion for the work. By highlighting the aspects of what you are enthusiastic about, your skills and talents shine through without sounding like you're bragging.
Another sign of looking arrogant is talking too much about yourself. Yes, you're expected to essentially sell yourself during the interview, but the best interviews are two-way conversations between interviewee and the interviewer. When you do this, you appear more interested and genuinely excited about what they have to say. So, sprinkle in some insightful questions about the role, company, or about the interviewer.
Use quantifiable facts, rather than opinions. They are not only more persuasive, but they also help you come across much better than an unjustified claim would.
Show how your skills and knowledge could be applied to this new company. After all, even though you have the specialist knowledge for a particular role, you still don't know the particulars of all their operations, their culture or their difficulties. It's important to balance showcasing your suitability, with a willingness to learn.
Using hype like "I am the greatest house manager of all time" is not going to work, but saying something like, "Under my watch, I realized that efficiency and quality needed to improve, so I implemented... And as a result, I was able to decrease expenses by 20% and improve resident satisfaction scores by 15%." has far more impact.